Here is a short video on how to create customer complaints

https://creator.zoho.com/jayhorn/cemblocks-online-database/#View:Customer_Complaint_Register

  • Click on the green icon to go to the  'home' page.
  • The Cemblocks Quality Management system contains all info needed for customer complaints etc.
  • New Customer Complains can be logged here

    https://creator.zoho.com/jayhorn/cemblocks-online-database/#Form:Customer_Complaint_Form/
  • View or Edit existing records. Add comments (which will then be emailed to the allocated agent)