Here is a short video on how to create customer complaints
https://creator.zoho.com/jayhorn/cemblocks-online-database/#View:Customer_Complaint_Register
- Click on the green icon to go to the 'home' page.
- The Cemblocks Quality Management system contains all info needed for customer complaints etc.
- New Customer Complains can be logged here
https://creator.zoho.com/jayhorn/cemblocks-online-database/#Form:Customer_Complaint_Form/ - View or Edit existing records. Add comments (which will then be emailed to the allocated agent)